Water Damage Emergency Response Guide
Quick Emergency Steps
Guide to Handling Water Damage Emergencies
Prioritize Safety
Before stepping into impacted zones, assess for any electrical risks, compromised building integrity, and unsafe water.
Halt the Flow of Water
Locate and halt the incoming water by switching off the main water valve if feasible.
Record the Damage
Capture detailed photos and videos of the damage to support insurance claims before starting the cleanup process.
Seek Expert Assistance
Promptly get in touch with professionals specializing in water damage restoration to avoid mold development and further harm to structures.
Safety Precautions
- Turn off electricity at the breaker box if there is standing water or electrical hazards.
- Wear protective gear (gloves, boots, masks) when entering flood-damaged areas.
- Be aware of structural damage. Do not enter buildings with sagging ceilings.
- Avoid contact with sewage water which can contain dangerous pathogens.
Types of Water Damage
Category 1: Fresh Water
This water originates from uncontaminated sources such as ruptured water mains. While initially safe, it can become contaminated if not addressed promptly.
Category 2: Gray Water
This type includes noticeable levels of impurities. Common origins are overflows from dishwashers and washing machines, as well as toilet overflows containing urine only.
Category 3: Black Water
This is the most polluted category, sourced from sewage backups, river floods, or any stagnant water that has started to breed bacteria and other microbes.
After Initial Response: Next Steps
Get in Touch with Your Insurance Provider
Before starting any cleanup, ensure that you photograph and video all the damage sustained. Retain all receipts from immediate repair efforts.
Remove Accumulated Water
Employ the use of pumps or wet vacuums to clear out the water. If the flooding is extensive, seek the assistance of professional water extraction services.
Initiate the Drying Procedure
Deploy fans and dehumidifiers, and open windows when the weather allows. Discard soaked carpets, underlays, and items beyond saving.
Inhibit Mold Formation
Thoroughly clean and sanitize all affected surfaces using suitable cleaning agents. Continuously check for mold presence over the next several weeks.
Need Professional Help?
Water damage requires quick, expert attention to prevent long-term structural damage and mold growth. Our network of certified professionals are available 24/7 for emergency response.