← Back to All FAQs

Frequently Asked Questions – Prevention & Maintenance

Proactive tips to protect your home from future damage.

How can I minimize the risk of future water damage?
Proactive maintenance is your best defense. Regularly inspect appliance hoses, plumbing fixtures, and the areas under sinks for any signs of leaks, and consider replacing washing machine hoses every five years. Keep your gutters and downspouts clear of debris to ensure water is directed away from your foundation. Ensure the soil around your foundation slopes away from the house. In colder climates, insulate pipes in unheated areas like basements or crawl spaces to prevent them from freezing and bursting. Installing smart water leak detectors can also provide an early warning by alerting your phone at the first sign of moisture.
What are the most common causes of residential water damage?
While dramatic events like storms get a lot of attention, the most common causes of water damage are much more mundane. Faulty plumbing, including old or corroded pipes and failed supply lines, is a leading culprit. Malfunctioning appliances are another major source, with washing machine hoses, dishwasher lines, and water heaters being frequent offenders. HVAC systems can also cause damage if their condensation lines become clogged. Finally, weather-related issues like roof leaks from ice dams or wind-driven rain, and foundation leaks from poor drainage, are also very common.
How can I prevent pipes from freezing and bursting?
Preventing frozen pipes is key in cold climates. Start by insulating any pipes located in unheated areas like crawl spaces, attics, and basements. Seal any cracks or openings in your foundation or walls that could let cold air in. During a severe cold snap, keep your thermostat set to a consistent temperature both day and night. You can also let cold water drip from a faucet served by exposed pipes; running water, even a trickle, helps prevent freezing. For outdoor spigots, disconnect garden hoses and consider installing frost-proof sillcocks.
How can I improve drainage around my home to prevent basement leaks?
Controlling water at the exterior is the best way to keep your basement dry. Ensure your gutters are clean and that downspouts extend at least six feet away from your foundation. The ground around your house should have a positive grade, sloping away from the walls to direct rainwater away. If you continue to have issues, you may need to install an interior or exterior drainage system, like a French drain, which collects water and directs it to a sump pump. Installing a sump pump with a battery backup system is an excellent defense against both groundwater seepage and power outages during a storm.
How often should I replace washing‑machine and dishwasher hoses?
Standard rubber hoses that come with most appliances are a common failure point and a major cause of water damage. It is highly recommended to inspect them regularly for any bulging, cracking, or signs of leaking. As a rule of thumb, these rubber hoses should be replaced every five years, regardless of their appearance. For greater peace of mind, consider upgrading to braided stainless steel hoses, which are much more durable and resistant to bursting.
What is a sump pump and how does it help prevent flooding?
A sump pump is a submersible pump installed in a lined pit, or 'sump,' at the lowest point of a basement or crawl space. As groundwater levels rise and water enters the sump, a float switch activates the pump, which then ejects the water to the exterior of your home, away from the foundation. It's an essential tool for preventing basement flooding from groundwater seepage. For complete protection, it's crucial to have a battery backup system for your sump pump so that it continues to work even if a storm knocks out your power.
What seasonal maintenance helps reduce water‑damage risk?
A year-round maintenance schedule can significantly lower your risk. In the spring, clean your gutters from winter debris and check your roof for any damage from ice or snow. In the summer, inspect appliance hoses and the areas under sinks for slow leaks. In the fall, clean your gutters again and disconnect all outdoor hoses from their spigots. In the winter, take steps to prevent frozen pipes by insulating them in unheated areas and sealing drafts. Regular checks like these can catch small problems before they turn into major disasters.

Still Have Questions?

Our water damage experts are available to answer your questions and provide assistance.

Find Local Contractors